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Terms of service – Hotels Booking LTD
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Terms of service

DATA ENTRY

The representative of the lodging facility is responsible for the online data input (room rates, booking schedule, etc.). The self-management program is accessible 24 hours a day via the Internet subject to the availability of such service offered to the client by the Internet service provider.

BOOKING SYSTEM

Bookings are made completely online through a secure SSL server, based on the data previously entered in the system by the lodging facility which is assuming total responsibility for the accuracy of information. The customer and the lodging facility are the only parts in the contract; each part will receive a confirmation of the booking in real time by e-mail.

CREDIT CARD

Note that when booking online no payment is made; the Credit Card is being used exclusively as a means to guarantee the online booking. The credit card is checked only in regard to the validity for the given set of numbers through the so-called Luhn algorithm. Hotels Booking LTD does not guarantee the authenticity of the said credit card stored in its servers and encrypted and it cannot be decrypted by Hotels Booking LTD in accordance with PCI-DSS safety standards.

CHANNEL MANAGER

The channel manager is a system used for linking and updating of the online booking portal, in regard to the availability and prices.

Although Hotels Booking LTD provides this service using reliable technologies and maintains a constant monitoring and updating system, it should be noted that the services are characterized by evolving technology; the lodging facility is required to ensure the proper updating of its own portals. Hotels Booking LTD is not responsible for overbookings, unsuccessful updates correctly sent from Octorate and not received by the portals or loss of gains.

Introducing payment solutions from Hotels Booking LTD

At Booking.com, we can facilitate guest payments for you in a way that suits your property’s needs.

The benefits for your property

By choosing to use our payment solutions:

  • You won’t have to chase down guest payments
  • You won’t have to deal with fraudulent online bookings
  • You’re guaranteed payouts according to your policy
The benefits for your guests

Until now, a lot of international travelers might not have been able to book your property because their preferred payment options weren’t available.

With the help of our alternative payment methods, you can appeal to more international guests with payment options like:

  • PayPal
  • Alipay
  • WeChat Pay

With more guests able to pay for a stay online, your cancellation rate should drop, too. Our statistics show that guests who use online payments are much less likely to cancel or no-show than those who don’t – meaning more secure revenue for you.

We have two payments solutions to choose from: One where guests can only pay online (i.e. Hotels Booking LTD facilitates all your payments), and another where guests can either pay online or at your property (i.e. we only deal with your online payments).

Learn more about our payments solutions below.

Online Payments

You can offer guests the option to either pay through Hotels Booking LTD or you directly. Whenever guests choose to pay online, we facilitate their payments and send you the money by bank transfer.

NOTE: This payment service isn’t available everywhere yet. If it isn’t available. We’ll contact you once it’s available for your property.